Released on = July 25, 2006, 5:08 pm

Press Release Author = Maven Management Limited

Industry = Management

Press Release Summary = Maven Research services help clients to identify &
prioritise factors that drive customer loyalty, better understand and develop
employee engagement and examine links from customer expectations back to employee
behaviours



Press Release Body = High Wycombe, UK - Maven Management Ltd, a leading full service
research agency and provider of Customer and Employee Satisfaction Surveys in the UK
announces that as of 3rd July 2006 it will change its name to Maven Research.

The change in name is seen as a reflection of the type of organisation that Maven is
and loses some of the ambiguity that Maven Management portrays.

Barry McKeich, Sales & Marketing Manager has stated that "The change in name
coincides with an overall brand review of the company and continues our development
under the direction of the new Managing Director Kathryn Lewis. Our commitment to
quality research provision across all of our major product areas - customer
satisfaction research, employee satisfaction research, brand awareness etc. will be
better portrayed, and hopefully understood by customers and colleagues, through our
new title."

Maven intend launching a new logo and brand design as well as a new website design
www.maven.co.uk in the next few days.

For more information call: 0845 3003303 or go to: www.maven.co.uk.

Maven Services

Maven Management is a full service market research agency and specialises in
measuring customer satisfaction and employee engagement. "Our applications help our
clients to measure and track customer satisfaction levels," says Barry McKeich. In
addition, Maven's services help clients to identify & prioritise factors that drive
customer loyalty, better understand and develop employee engagement and examine
links from customer expectations back to employee behaviours.

Maven conducts all forms of ad-hoc research into corporate brands, products and
services, using qualitative methods such as depth interviews and focus groups to
determine and then measure, what different segments of a market expect and what is
important to them. Maven then applies a quantitative approach to research the gap
between their expectations and their perception of the service experience they
receive from clients and their competitors. Key priorities emerge from identifying
those issues where customers have high expectations and where a significant gap
exists between their expectation and a company's performance. The clarity allows
organisations to better target resources against those key performance gaps and
measurable benchmark targets can then be set for on-going monitoring and
understanding.

For more information call: 0845 3003303 or go to: www.maven.co.uk.

About Maven Management

Maven Management is a Market Research Agency specialising in Customer and Employee
Satisfaction Surveys for the UK and Europe. Maven® Management is one of the ten
largest agencies in the UK for continuous research. Maven offers a full range of
research services and uses both qualitative and quantitative techniques to provide
research solutions that add strategic value.

Maven specialise in Customer Satisfaction Surveys and surveys of Employee
Satisfaction and Employee Engagement. Maven has a broad range of business and
consumer research experience across all sectors and its applications include
tracking customer satisfaction levels, identifying factors that drive customer
loyalty, understanding employee engagement and all forms of ad-hoc research into
brands, products and services.

Contact Details

Barry McKeich
Sales & Marketing Manager
Tel: 01494 688400

Maven Management Limited
Old Bank House
39 High Street
High Wycombe
Bucks, HP11 2AG

E-mail: sales@maven.co.uk
Website: www.maven.co.uk


Web Site = http://www.maven.co.uk/

Contact Details = Maven Management Limited
Old Bank House
39 High Street
High Wycombe
Bucks, HP11 2AG
01494 688400
http://www.maven.co.uk/
maven@momentumws.co.uk